Returns & Exchanges
At Detour Sunglasses, we want you to be 100% satisfied with your frames, which is why we offer a 30-day window for returns and exchanges on all original condition products. Whether the fit isn't right or you want a different lens tint, we've got you covered.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
Print Your Label
Select the items you wish to return or exchange and download your prepaid shipping label provided by our system.
Pack and Ship
Place your sunglasses in their original microfiber pouch and protective case, then drop the package off at any authorized carrier location.
Refund or Exchange Processing
Once our warehouse receives and inspects your return, we will issue your refund or ship out your new pair within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
